Amber Woods
- Role
- Workforce Management Specialist at MultiCare Health System
- Location
- Spokane Valley, WA, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Amber Woods
My personal and career histories have taught me how to handle the most stressful…
Experience
Workforce Management Specialist
May 2022 — Present
Job duties include: Reporting on call volume and contact center key performance indicators, reviewing time off requests, reporting on employee leaves, adjusting/updating advocate schedules, real time observation, reporting on contact avoidance behaviors, partnering with leadership to set up meetings, trainings, and events
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