Amber Strickland Mazzeo
Technical Support Engineer at SugarCRM
- Role
- Technical Support Engineer at SugarAI
- Location
- Myrtle Beach, SC, US
- LinkedIn followers
- 500 followers
About Amber Strickland Mazzeo
AMBER MAZZEO A••••••••@gmail.com TECHNICAL EXPERTISE Languages • LAMP (Open Source Web Application Software Stack) o SQL, PHP, Linux • JavaScript, CSS3, HTML5 Customer Relationship Management (CRM) • SugarCRM • SalesForce Software • Eclipse, XAMPP • Joomla, Wordpress • OPERA eXchange Interface (OXI)/Oracle Platform EXPERIENCE Installation Manager 20••••15 ZDirect, Inc • Primary responsibilities include integrating the ZMail system by configuring software, creating emails, developing marketing strategies, and training customers. • Setup and test OPERA eXchange interface (OXI) between ZDirect and Opera Property Management System. • Create JavaScript variables to use in emails, e.g, to calculate a deposit due based on rate and travel insurance amounts. • Develop customized reports based on resort reservation data. • Liaison between clients, account managers, and chief development departments. Director of Client Services 20••••05 Intercoastal Net Design • Build and modify dynamic and static websites built in Coldfusion. • Design, setup, and deploy email blasts. • Search Engine Optimization (SEO) maintenance on existing and new websites. EDUCATION Emmanuel College 2004 Franklin-Springs, GA • Bachelor of Science: Computer Information Systems Independent Coursework • LAMP – Linux, Apache, MySQL, PHP (EduCBA Analytics & Design Academy) • PHP and MySQL (Infinite Skills) • Projects in JavaScript & JQuery (Udemy Inc) • Projects in HTML5 (Eduonix learning Solutions) • Linux Command Line Basics (Ahmed Alkabary)
Experience
Technical Support Engineer
Mar 2020 — Present
Education
Emmanuel College
Bachelor's Degree, Information Systems
2000 — 2004
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