Amber Boyd

About Amber Boyd

I architect enterprise transformation by aligning strategy, operations, and human performance to drive measurable business outcomes.With over 20 years of experience across the insurance industry, I specialize in enterprise learning, digital transformation, and data-driven performance enablement. My leadership is grounded in servant leadership principles—empowering teams, fostering psychological safety, and translating complex challenges into actionable strategies.Currently, I serve in a Chief of Staff capacity to an AVP at Nationwide, where I lead strategic operations across three verticals—Sales Development & Training, the Advanced Consulting Group (Attorney Specialists), and the Income Planning Team. These teams form the thought leadership arm of the Integrated Marketing Organization. I oversee financials, operations, and technology enablement to ensure alignment with enterprise goals and long-term capability building.I hold a Master’s in Instructional Design & Learning Technology, a certification in Human Performance Technology (HPT), and a Data & Analytics certification—equipping me to lead with both strategic insight and analytical rigor.I am passionate about shaping equitable learning ecosystems, enhancing workforce agility, and delivering sustainable impact in a rapidly evolving business landscape.

Experience

1. Senior Consultant, Business Program Management

   Nationwide

   Apr 2024 — Present

   Serve as strategic operations lead to an AVP overseeing three verticals—Sales Development & Training, the Advanced Consulting Group (Attorney Specialists), and the Income Planning Team—within the Integrated Marketing Organization’s thought leadership arm. Responsible for driving operational excellence, financial stewardship, and technology enablement to support enterprise growth and cross-functional alignment.• Manage financial planning, budgeting, and resource allocation across all three verticals, ensuring fiscal discipline and alignment with enterprise priorities. • Lead operational strategy and execution, optimizing workflows and enabling scalable performance across sales, legal, and income planning functions. • Oversee technology needs and digital enablement initiatives, ensuring infrastructure supports long-term capability building and data-informed decision-making. • Act as a strategic advisor to the AVP, translating vision into execution and facilitating alignment between leadership goals and tactical delivery.

Education

• The Ohio State University

  Bachelor of Arts - BA, Women's Studies

• Franklin University

  Master of Science - MS, Educational/Instructional Media Design

Skills

• Estimating
• Organizational Leadership
• Worksheets
• Customer Service
• Technical Drawing
• Presentations
• Employee Training
• Underwriting
• Relationship Building
• HR Policies
• Instructional Design
• Training
• Logistics
• General Insurance
• Evaluation Strategies
• Analytical Skills
• Property & Casualty Insurance
• Problem Solving
• Performace Metrics
• Corporate Training
• Expense Reports
• Leadership
• Web-Based Training
• Communication Skills
• Human Resources
• Performance Assessment
• Public Speaking
• Operations
• Learning Evaluations
• Educational Technology
• Claim
• Coaching
• Insurance
• Communication
• Management
• Training Needs Analysis
• Contract Negotiation