Amber Redig
7+ years in Customer Success at fast-growing SaaS startups, specializing in scale customer management and driving exceptional renewal performance.
- Role
- Mid-market Customer Success Manager at Motus
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Amber Redig
Customer Success leader with 7+ years scaling operations at AI-powered SaaS startups. I\'ve managed $4M+ ARR across 250+ global accounts, built scalable frameworks that drive retention, and created enablement materials adopted team-wide.I excel at the full customer lifecycle: onboarding, executive relationships, strategic business reviews, and turning customer insights into product improvements. At Textio, I achieved enterprise-level retention through automated workflows paired with personalized engagement. As an AuDHD professional, I bring unique strengths in pattern recognition and systems thinking.I\'m driven by work that puts good into the world. I want to help organizations succeed in ways that matter, not just hitting metrics, but building solutions that create real positive impact.
Experience
Mid-market Customer Success Manager
Jan 2026 — Present · Seattle, WA, US
Education
Shoreline Community College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
2011 — 2012
Winona State University
Bachelor of Arts (B.A.), Theatre, English
2008 — 2011
University of Washington, Bothell
Bachelor of Culture, Literature, & Arts, Minor: Human Rights
2013 — 2015
Skills
- Editing
- Organization Skills
- Journalism
- Time Management
- At Multitasking
- English
- Event Planning
- Customer Service
- Microsoft Office
- Sales
- Windows
- Marketing
- Research
- Nonprofits
- Fundraising
- Creative Writing
- Community Outreach
- Volunteer Management
- Social Media
- Public Speaking
- Employee Training
- Teamwork
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