Amber F.

About Amber F.

I have worked in several industries including employment, manufacturing and inventory…

Experience

1. Business Analyst

   Texas General Land Office

   May 2021 — Present

   Worked with 6 different Program Areas, from Grant Management to Financial Services, to assess impact of current business processes, and identify potential areas of improvement for the Grant Management software according to stakeholder needs - Worked with Director level stakeholders to create new Grant Programs, enabling the organization to provide critical disaster relief to citizens across Texas - Managed an evolving list of Projects (10-15 at any given time), overseeing the software development life-cycle from requirements and scope determination, to final User Testing and deployment - Performed initial estimate of development efforts, determining how long an enhancement project would take so that projects could be prioritized appropriately - Conducted meetings with multiple stakeholders to ensure that changes being made in the system for one Program Area would not disrupt the work processes of another Program Area, developing solutions to overcome any conflicting work processes - Led documentation efforts, developing over 300 process workflow diagrams, and establishing Business Analyst standard operating procedures - Documented and executed detailed QA testing plans, identifying test cases, ensuring that all test criteria pass before system changes are migrated into the Production environment - Coordinated with 6 other Business Analysts to provide support in their enhancement projects through assisting with QA Testing, project scope determination, requirements elicitation, documenting meetings, and participating in team brainstorming sessions

Skills

• Python
• Css
• Customer Relationship Management (Crm)
• Social Media
• Javascript
• Marketing Communications
• Management
• Leadership
• Html
• Html5
• Customer Service
• Microsoft Office
• Microsoft Word
• Web Development
• Wordpress
• Client Relations
• Radio Promotions
• Illustrator
• Css3
• Training
• Cascading Style Sheets (Css)
• Adobe Creative Suite
• Microsoft Excel
• User Interface Design
• Marketing
• Customer Relations
• Public Relations
• Social Media Marketing
• Web Design
• Networking
• Recruiting
• Facebook
• Windows
• Web Content Management
• Interviewing
• Adobe Acrobat
• Marketing Strategy
• Advertising Strategy
• Photoshop