Amber Kern
- Role
- Product Operations Manager at Privia Health
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Amber Kern
Experienced professional with a demonstrated history of working in the hospital & health…
Experience
Product Operations Manager
Jul 2022 — Present
Subject matter expert in all proprietary Privia products; oversees and serves as a platform evangelist guiding team members to understand the value and vision of the technology. • Utilizes strong understanding of Privia’s business model and makes connections between the business needs and product initiatives. • Understands and communicates all upcoming product features and user experience changes to key internal stakeholders and care centers; Including internal and external release notes and newsletters. • Understands and concisely communicates product feedback to product management leadership. • Provides goal guidance and support to reporting Professionals. • Collaborates and problem solves on complex issues or problems that come through our support channels. • Coordinates, gets buy in, and manages projects with a range of key stakeholders including, Physicians, Care Center Administrators, Practice Operations, Training, Marketing, Communications, and Customer Experience. • Makes decisions about the best way to optimize products for our care centers. • Provides outstanding relationship management to the physician practices. • Partners with our product owners on key development projects and support escalations. • Leads strategic product initiatives by identifying areas of improvement and implementing new processes. • Helps to maintain and grow our data utilizing Salesforce and develops critical content to fuel wide scale adoption of all Privia products. • Proactively contributes new ideas and process opportunities with the Product Management team. Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care. To learn more, visit
Skills
- Social Media Marketing
- Powerpoint
- Management
- Research
- Event Planning
- Social Networking
- Sales
- Advertising
- Marketing
- Public Relations
- Public Speaking
- Marketing Strategy
- Microsoft Word
- Customer Service
- Teamwork
- Microsoft Excel
- Time Management
- Microsoft Office
- Social Media
- Leadership
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.