Amber Freeman

Implementation Consultant @SpryPoint

Smyrna, GA, US
MOBILE NUMBERS
+12•••••••33

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WORK HISTORY

May 2024 — Present

Implementation Consultant @SpryPoint

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Atlanta, GA, US

Engineer solutions based on complicated customer business requirements using implementation methodologies such as user testing, gap analysis, and process engineering Champion missed design and feature opportunities within product in partnership with product and solution architect teams Provide expertise and consulting to new and existing customers to continually improve their process and optimize their product use Monitor and improve data accuracy, consistency, and integrity across all data processes and reliability, identifying and addressing areas for enhancement. Leverage discovered customer pain points to develop workable solutions

EDUCATION

2015 — 2016

Keller Graduate School of Management

Master, Human Resources Management

2007 — 2008

DeVry University

Bachelor of Science, Technical Management- Small Business Management and Entrepreneurship

2017 — 2018

freeCodeCamp

Full Stack Web Development Certification, Computer Software Engineering

2002 — 2006

Valdosta State University

Organizational Leadership

N/A

Keller Graduate School of Management of DeVry University

Graduate Certificate , Project Management

SKILLS

AnalysisLeadershipSystem AdministrationProgram ManagementCustomer ServiceProject ManagementMicrosoft WordTime ManagementMicrosoft ExcelPublic SpeakingTroubleshootingPersonnel ManagementMicrosoft OfficeWorkshop FacilitationManagementTeam BuildingHuman ResourcesData Entry

ABOUT AMBER FREEMAN

With a passion for service at work and in the community, I provide an A+ experience for…

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