Amber Condon
Sr. Manager, HR Operations & HR Technology @ Optiv | HR Consulting, HR Management
- Role
- Sr Manager, HR Operations & HR Technology at Optiv
- Location
- Wichita, KS, US
- LinkedIn followers
- 500 followers
About Amber Condon
Optiv\'s HR Operations and HR Technology division thrives under leadership focused on operational efficiency and strategic innovation. With 1.5+ years in this capacity, the team delivers seamless HR technology strategies, implementation, and post-production support while ensuring alignment with organizational goals. Contributions include designing scalable processes, optimizing partner collaboration, and streamlining solution consulting to drive business success. At T-Mobile, extensive expertise was applied across twenty one years to enhance the employee experience through robust HR operations and technology initiatives. Efforts included developing intuitive tools, refining processes, and implementing solutions that support a service-focused, employee-centric culture. Passionate about simplifying operations and fostering meaningful employee interactions to empower organizations at scale.
Experience
Sr Manager, HR Operations & HR Technology
Jan 2024 — Present · US
Directs HR Operations and HR Technology Function with focus on operational excellence, technology strategy, implementation, design, and post production support. Designs overall strategic direction, processes, partner alignment, solution consulting, and operational support.
Education
Western Governors University
Bachelor of Science, Business Management, Business Administration, Management and Operations
2016 — 2020
University of Phoenix
Associate of Arts, Business Management
2009 — 2011
Skills
- Program Management
- Team Building
- Management
- Professional Communication
- Performance Management
- Employee Training
- Operations Management
- Organizational Development
- Business Analysis
- Presentation Skills
- Wireless
- Public Speaking
- Employee Engagement
- Workforce Management
- Telecommunications
- Analysis
- Succession Planning
- Personal Development
- Quality Assurance
- Microsoft Office
- Leadership
- Performance Improvement
- Vendor Management
- Coaching
- Team Management
- Project Management
- Cross-Functional Team Leadership
- Talent Management
- Career Development
- Business Process Improvement
- Human Resources
- Microsoft Excel
- Training Delivery
- Call Center
- Customer Retention
- Customer Service
- Management Development
- Performance Consulting
- Process Improvement
- Executive Coaching
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