Amber Alexander Solano

Global Employee Engagement Leader - 25 years building and leading culture, communications, change management, and DEI teams.

Role
Global Communications Manager, Customer Service at Amazon
Location
Franklin, TN, US
LinkedIn followers
500 followers

About Amber Alexander Solano

Specialties: Diversity, Equity & Inclusion, DEI data analysis, Leadership Development, Talent Development, Internal Communications, HR Communications, Strategic Communication Planning, Change Management, Rewards & Recognition, Event Planning

Experience

  1. Global Communications Manager, Customer Service

    Amazon

    Jul 2025 — Present

    Strategic communications and change leader for Customer Service Associates, primarily located outside of the U.S, including both Amazon employees and outsourced agents.

Education

  • Mississippi University for Women

    BA, Journalism/PR

    1998 — 2000

  • Cornell University

    Diversity & Inclusion for HR Certificate

    2018 — 2018

  • Vanderbilt University Owen Graduate School of Management

    Executive MBA

    2003 — 2005

Skills

  • Strategic Communications

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Amber Alexander Solano — Global Communications Manager, Customer Service at Amazon in Franklin, TN, US | Unifers