Amber Alexander Solano
Global Employee Engagement Leader - 25 years building and leading culture, communications, change management, and DEI teams.
- Role
- Global Communications Manager, Customer Service at Amazon
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About Amber Alexander Solano
Specialties: Diversity, Equity & Inclusion, DEI data analysis, Leadership Development, Talent Development, Internal Communications, HR Communications, Strategic Communication Planning, Change Management, Rewards & Recognition, Event Planning
Experience
Global Communications Manager, Customer Service
Jul 2025 — Present
Strategic communications and change leader for Customer Service Associates, primarily located outside of the U.S, including both Amazon employees and outsourced agents.
Education
Mississippi University for Women
BA, Journalism/PR
1998 — 2000
Cornell University
Diversity & Inclusion for HR Certificate
2018 — 2018
Vanderbilt University Owen Graduate School of Management
Executive MBA
2003 — 2005
Skills
- Strategic Communications
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