Amber Turner

About Amber Turner

I’m a results-driven leader with 20+ years of experience spanning client relationship management, strategic consulting, higher education partnerships, and nonprofit support. My career has been defined by helping organizations grow—by strengthening relationships, optimizing operations, and turning data into action.Currently, I serve as a contractor with United Way, where I support campaign operations, ensure data integrity, and streamline information management to strengthen donor engagement and reporting. In parallel, I collaborate with higher education institutions to enhance enrollment strategies and deliver professional development programs designed to support at-risk learners and drive student success.Across roles in higher education, staffing, and nonprofit organizations, I bring a people-first approach paired with strong execution. I’m known for building trust quickly, improving systems, and helping teams exceed goals while creating sustainable, long-term impact.Career Highlights:Revenue & Growth: Drove a 55% increase in sales in my first year at Agente Staffing by building trusted client relationships and expanding new business opportunities.Client Success & Partnerships: Established and managed key partnerships at Capital Education and Benedictine University, leading CRM strategies, national events, and enrollment initiatives that exceeded targets.Leadership & Mentorship: Led and developed high-performing teams at Apollo Group, coaching staff into leadership roles and creating training programs adopted across multiple institutions.Community Engagement: Actively engaged in community leadership and volunteer work with the Walk to End ALZ, United Way’s Women United, and the Workforce Board of Kankakee County.I hold an MBA and SHRM-CP certification and am deeply passionate about empowering teams, supporting local communities, and leveraging data to drive meaningful outcomes. I thrive in dynamic environments and am energized by work that blends strategy, relationships, and impact.

Experience

1. Member Services Coordinator

   Kankakee County Chamber Of Commerce

   Feb 2025 — Present · Kankakee, IL, US

   Manage member invoicing, accounts receivable, and financial reporting using QuickBooks, ensuring accuracy and timely processing- Support Chamber events, sponsorship outreach, and post-event follow-up- Maintain and update CRM records to support member engagement, retention, and relationship management- Serve as primary contact for member inquiries and front-office operations- Support website updates, communications, and confidential administrative tasks

Education

• Olivet Nazarene University

  Master of Business Administration (M.B.A.), Business Administration

  2001 — 2004

• Eastern Illinois University

  Bachelors of Science, Health Administration

  1994 — 1998