Amber Thorne

Global Director of Education, Development & Design | K18 Hair | Ex L’Oreal | Business & Education Development | DTC | BTB

Role
Director of Education, Design & Development at K18 Hair
Location
Seattle, WA, US
LinkedIn followers
500 followers

About Amber Thorne

As a strategic education leader and curriculum architect, I specialize in designing impactful learning experiences that drive professional growth and business success. With a strong foundation in digital transformation, I have led global education initiatives, launched scalable learning management systems, and developed high-impact training programs across the beauty and wellness industries.Currently serving as the Director of Global Education at K18 Hair, I collaborate cross-functionally to align education strategy with brand goals, empowering teams worldwide through innovative content and field education. My previous roles in education, field support, marketing and business development at L\'Oréal USA, Aveda and SalonCentric deepened my expertise in curriculum development, educator enablement, and digital learning journeys that support both customer engagement and sales performance.I am passionate about bridging education and business development, leveraging data, technology, and creativity to elevate learning and unlock growth.

Experience

  1. Director of Education, Design & Development

    K18 Hair

    Apr 2024 — Present

    Led enterprise-wide Learning Management System (LMS) implementation - from strategy through deployment, establishing scalable infrastructure supporting 50+ regional teams and 500+ educators across 15+ markets• Architect for global curriculum framework - aligned to brand standards, regulatory requirements, and sales objective, ensuring consistency across all markets while maintaining flexibility for regional needs• Directed cross-functional education governance -(Sales, Digital, Field Education, Marketing) establishing clear protocols, decision rights, and accountability structures that improved project delivery by 40%• Designed educator enablement program - with onboarding, competency assessments, and performance metrics, resulting in 95% educator certification rate and measurable improvements in customer engagement scores• Integrated data analytics into education strategy - developing dashboards that tracked learner outcomes, content engagement, and ROI, enabling data-driven program iterations that increased program adoption by 35%• Championed field education innovation, piloting new delivery models and training technologies that improved accessibility for distributed teams

Education

  • Skidmore College

    Bachelor's degree, American Studies and Business Administration

    1998 — 2002

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Amber Thorne — Director of Education, Design & Development at K18 Hair in Seattle, WA, US | Unifers