Amber Spradlin
Supply Chain Capabilities PM + Account Operations Manager | Focused on process optimization & cross functional collaboration with a goal to reduce manual work, improve team productivity & solidify customer relationships.
- Role
- Program Manager at Microsoft for Startups at JeffreyM Consulting
- Location
- Norman, OK, US
- LinkedIn followers
- 500 followers
About Amber Spradlin
Advanced Operations Manager offering over 16+ years of Microsoft experience and proven…
Experience
Program Manager at Microsoft for Startups
Dec 2023 — Present · US
Support and optimize GPU cluster operations for high-performance computing tasks, contributing to the management of resources across 50+ nodes and ensuring efficient workload distribution for internal teams and pilot programs.• Led communications across 10+ stakeholder groups, ensuring timely follow-ups, clear action items, and alignment on deliverables for internal and external initiatives.• Troubleshoot and resolve credit allocation and ACR issues by investigating account discrepancies, validating startup eligibility, and coordinating with internal teams—resulting in a 90%+ resolution rate and improved turnaround time for credit activation.• Coordinate weekly meetings and cross-functional collaboration with the Startup Advisor team, driving resolution of account and program issues while leading portfolio cleanup efforts across startup records to ensure data accuracy and program readiness.• Facilitated over 20+ knowledge-sharing sessions, providing post-event support and resolving participant inquiries with a 95% resolution rate within 48 hours.• Improved operational efficiency by identifying and resolving gaps in contact data and speaker coordination, reducing follow-up time by 30%.• Managed logistics for 15+ speaker engagements and events, including invite tracking, speaker confirmations, and real-time adjustments to communication plans.
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