Amber Sparks

Sr Consultant - Global Management Practice @Chase Travel Corporate Solutions

Manage corporate card programs for multiple large companies• Assess and analyze card program, develop recommendations for program; assist with managing implementation of program• Decommission current corporate card program and implement new program.• Look after Executive member accounts• Oversee a team that handles daily corporate card maintenance and processing on more than 40k card holders, T&E and Central Bill Cards with over $200M in annual spend• Produce standard, enhanced, ad-hoc and customized reporting• Liaise with internal/external entities regarding the corporate card program• Work to improve program efficiency and effectiveness through process improvement and automation• Familiar with Concur, Amex, Citi Bank, Bank of America, SAP, and Oracle Systems• Reduced U.S. credit losses and increased Corporate Card rebates to highest in company historyAssisted clients by implementing corporate card and expense programs• Reviewed diverse organizational problems to assess concerns with areas such as workflows, communication and cost controls.• Updated all stakeholders on key project milestones on monthly basis.• Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.• Identified business issues, creating customized solutions for individual problems.• Monitored KPIs to identify inefficiencies and risks.• Established reporting criteria and standards to effectively maintain data integrity.• Provided technical expertise regarding reporting functions and applications.• Corrected payment discrepancies by gathering data and analyzing reports.• Investigated and resolved account discrepancies in alignment with correct business processes.