Amber S.

About Amber S.

Results-driven Senior Account Manager – Delivery with 10+ years of experience in US IT & Non-IT Staffing, specializing in high-volume recruitment delivery, team leadership, and client success. Currently managing 25–40+ active requirements while leading teams of 5–15 recruiters, I have consistently delivered 8–15 hires per month across enterprise clients, maintaining high performance metrics including 80–90% offer acceptance and strong SLA adherence. My expertise lies in end-to-end delivery management, including C2C, W2, and FTE hiring, along with strong experience in VMS/MSP environments. I focus on optimizing delivery strategies, improving submission-to-interview ratios, and reducing turnaround time to ensure faster closures and client satisfaction. I have a proven track record of: Improving hiring ratios by up to 30% Maintaining 24–48 hour TAT Driving high team productivity and performance Building strong client relationships and ensuring 90%+ satisfaction Skilled in stakeholder management, delivery strategy, MIS reporting, and analytics, I bring a data-driven approach to recruitment delivery. I am passionate about leading teams, solving hiring challenges, and consistently exceeding delivery expectations in fast-paced environments.

Experience

1. Account Manager

   Tanisha Systems, Inc

   Aug 2022 — Present

   Responsibilities • Interacting with the clients, Maintaining the accounts, Requirements gathering, Handling delivery issues of Fulltime/Permanent staffing.• Daily call with the client for updates and new requirements.• Scheduling interviews with the candidates as par the interview slots availability.• Gathering Data and updating reports on daily basis. • Handling recruiters in my team. • Building relation with new SPOC.

Education

• Chaudhary Charan Singh University

  BCom - Bachelor of Commerce