Amber Prosser

About Amber Prosser

As a General Manager at SSA Group, I leverage my extensive experience in the hospitality industry to oversee daily operations, manage staff, and ensure customer satisfaction. I have a proven track record of increasing revenue, improving efficiency, and enhancing guest experiences across various settings, from fine dining restaurants to retreat centers. I hold multiple certifications in hospitality management, event planning, and coaching, which enable me to effectively lead and motivate my team. I am passionate about creating memorable experiences for guests and fostering a positive work environment for my staff. I am always eager to learn new skills and explore new opportunities in the dynamic and rewarding field of hospitality.

Experience

1. General Manager

   SSA Group

   Mar 2022 — Present

Education

• Charles Page High School

  Diploma, General Studies

  1999 — 2002

• The University of Tulsa

  Associate's degree, Marketing

  2002 — 2005

• Art Institute of Colorado

  Interior Design

  2007 — 2009

• Florida Atlantic University

  Certificate, Hospitality and Tourism Management

  2020 — 2020

• Tulsa Technology Center-Lemley Campus

  Certificate, Event, Entertainment, & Tourism Management

  2012 — 2013

Skills

• Facebook
• Microsoft Word
• Public Relations
• Space Planning
• Fundraising
• Marketing
• Interior Design
• Social Media Marketing
• Event Planning
• Floor Plans
• Outlook
• Corporate Events
• Event Management
• Organizational Leadership
• Leadership Development
• Email Marketing
• Community Outreach
• Advertising
• Strategic Planning
• Volunteer Management
• Meeting Planning
• Time Management
• Springer Miller Systems
• Hospitality
• Teamwork
• Research
• Catering
• Customer Service
• Trade Shows
• Visio
• Team Building
• New Business Development
• Event Design
• Photoshop
• Adobe Creative Suite
• Bartending
• Account Management
• Megasys
• Residential Design
• Nonprofits