Amber Martin

About Amber Martin

Motivated Senior Program Manager bringing 15+ years of knowledge and experience with a focus in project management. Leverages critical-thinking and analytical skills to solve a wide-range of intricate problems in creative and practical ways; making recommendations that aid in the successful completion of initiatives within a functional area. Acts with integrity and works to improve business functions while modeling responsible leadership and decision making as necessary.

Experience

1. Senior Program Manager

   Bold Penguin

   Mar 2024 — Present

   As a Senior Program Manager, I am focused on implementing enterprise terminals and managing independent program/project initiatives at Bold Penguin, while working autonomously driving efforts. I heavily focus on cross-teams management and providing reporting at the executive level. Ensures roadmap/requirements baseline, project priorities, and drives synchronization across several development teams by managing feature requirements and POR Coordinates all project estimation, planning, schedules, resource management and prioritization Drives the planning/scheduling process Develops and maintain program master schedules and milestones, budgets, work plans, and resource requirements Identifies and manage risks, change control and escalations Proactively drives and solves problems to solutions Drives routine updates and communications of program status to management and executives: execution status, trends vs. baseline, risks, mitigation, and recovery actions Develop program indicators to push information to internal teams and management Motivates project team, calling and chairing progress review meetings Coordinates across multiple development sites will be required This includes other sites as well as contractors and unblock issues by pulling together the right multifunctional expertise to resolve the issues; drive data-based decision-making

Education

• University of Phoenix

  Bachelor's Degree, Business Mangement

  2012 — 2014

Skills

• Customer Retention
• Customer Service
• Online Marketing
• Marketing
• Telecommunications
• Salesforce.com
• Sales Process
• Digital Marketing
• Account Management
• B2b
• Management
• Customer Satisfaction
• Mobile Devices
• Sales
• Social Media Marketing