Amber Lewis
- Role
- Operations Business Analyst at symplr
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Experience
Operations Business Analyst
Dec 2022 — Present
Assists in driving the improvement and evolution of business operations by understanding the organization\'s continuously changing needs while finding solutions to improve its business processes; coordinates and facilitates cross functional stakeholders in: analyzing business processes and recommending solutions to align individual business functional with organizational goals, assisting business stakeholders in documenting and defining business requirements, and will facilitate the prioritization of business initiatives within business applications. Ownership of the work intake and prioritization processes to help accelerate execution of business process and technology improvements; partners with stakeholders across business units to complete business process and requirements mapping in a collaborative way ensuring completeness in requirements documentation and efficiencies in development or system changes; manages communication and status updates of inflight work and initiatives to keep stakeholders informed. Develops business documentation standards (business requirement documents, use cases and test scenarios, business process flows and procedures) and drives adoption of templates throughout system change execution; drives awareness of business process changes that impact across business units and ensure alignment across business units prior to work development or execution. Develops meaningful and lasting relationships with partners for optimized systems integration; responds to questions and concerns from managers and executives with supporting research and recommendations; collaborates with project managers and cross-functional teams to support execution of prioritized work initiatives; maintains documentation regarding various projects, processes, and operations.
Skills
- Microsoft Excel
- Microsoft Office
- Data Entry
- Customer Service
- Parature
- Analysis
- Saas
- Enterprise Software
- Data Analysis
- Salesforce.com
- Applicant Tracking Systems
- Business Development
- Powerpoint
- Employee Training
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