Amber Easter-Callahan
Product Manager @U.S. Department of Veterans Affairs
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WORK HISTORY
Product Manager @U.S. Department of Veterans Affairs
Austin, TX, US
I lead enterprise IT initiatives that support space and equipment planning across VA healthcare facilities, ensuring Veterans have access to well-designed and properly equipped medical environments. I manage the sustainment and modernization of mission-critical applications like SEPS and TILMS, with a focus on cloud adoption, automation, and cross-system integration.Using agile practices and tools like Jira and ServiceNow, I oversee product roadmaps, backlog grooming, sprint ceremonies, and stakeholder communication. I work closely with developers, infrastructure teams, and business owners to deliver solutions that align with the VA’s strategic capital investment goals.Our modernization efforts include migrating legacy systems to Microsoft Azure and AWS, improving scalability, security, and system performance. I’ve supported key cloud re-platforming tasks, risk mitigation planning, and enhancements that reduce manual processes through data automation between enterprise systems.Key Responsibilities & Achievements: • Manage IT product lifecycle for systems supporting healthcare construction projects over $20M • Lead agile ceremonies and backlog management using Jira and ServiceNow • Drive cloud migration and sustainment efforts in Azure and AWS environments • Enable cross-platform data automation to improve accuracy and reduce administrative burden • Coordinate acquisition planning and budget justification for enhancements and sustainment activitiesMy work helps ensure the VA has the digital tools and infrastructure needed to plan and deliver modern medical facilities for our nation’s Veterans.
EDUCATION
Columbia College
Associate’s Degree, General Studies
The University of Alabama
military , Business/Commerce, General
Columbia College
Cyber Security
Texas State University
Bachelor’s Degree, Business Administration and Management, General
ABOUT AMBER EASTER-CALLAHAN
At the U.S. Department of Veterans Affairs, our team specializes in product management and deployment, ensuring seamless end-to-end delivery for impactful solutions. We focus on program management, utilizing leadership skills to drive success in complex initiatives that serve veterans nationwide. With over five years of experience in product management and 10 years in senior project management roles, contributions include supporting cross-functional teams to deliver value-driven projects. Our work emphasizes collaboration, data analysis, and operational efficiency, creating innovative solutions tailored to organizational needs.
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