Amber Dostal de Ortiz

Consultant Iii, Financial Administration @Kaiser Permanente

San Diego, CA, US
MOBILE NUMBERS
+13•••••••08

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WORK HISTORY

Nov 2023 — Present

Consultant Iii, Financial Administration @Kaiser Permanente

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San Diego, CA, US

Lead consultant driving alignment and collaboration across diverse stakeholders to implement complex business initiatives and projects. Expert in business strategy development, change management, and data analysis to support organizational goals and process improvements. Skilled in managing cross-functional teams, vendor relationships, and compliance to ensure successful delivery of solutions that enhance operational efficiency and business performance. Proactively communicates with senior leadership and stakeholders to foster buy-in, address challenges, and sustain continuous improvement.Highlights & Accomplishments• Designed and delivered targeted training programs and presentations for internal partners, enhancing team knowledge and ensuring alignment on key processes and initiatives.• Developed and implemented a collaborative process to monitor and address aged overpayments, partnering with contract managers and vendors to drive effective collections and root cause analysis.• Proactively tracked complex financial transactions within the Self-Funded book of business, resolving issues promptly to maintain accuracy and compliance.• Led efforts to automate key team workflows, increasing operational efficiency and enabling capacity for high-impact projects and business growth initiatives.• Frequently entrusted by leadership to create and facilitate engaging presentations for team-wide meetings, fostering clear communication and stakeholder buy-in.

EDUCATION

N/A

Minnesota School of Business

Bachelor of Science - BS

N/A

Ridgewater College

Associate of Arts - AA

SKILLS

CreditTeam LeadershipDelegationFollow-UpSelf-DirectedLeadershipPlanningTeam BuildingManagementRelationship ManagementProcess SchedulerMicrosoft ExcelDirect SalesOutstanding Customer ServiceRecruitingCreativity CoachingProject PlanningOral CommunicationsCustomer RetentionCustomer ServiceCustomer ExperienceTeam Member EngagementLoansSchedulingMicrosoft OfficeSalesTeamworkBankingOrganizingEthicsTime ManagementFinance

ABOUT AMBER DOSTAL DE ORTIZ

Experienced and forward-thinking professional with 19+ years in financial services and…

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