Amber Blocker
Operations Manager specializing in Customer Success and Retention at Aquity Solutions
- Role
- Operations Manager at Aquity Solutions
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Amber Blocker
At Aquity Solutions, our team excels in streamlining healthcare operations through meticulous process optimization and a steadfast commitment to customer success. My journey in this dynamic field began by guiding teams as an Implementation Lead, where I mastered the intricacies of performance coaching and customer retention. Now, as an Operations Manager, these competencies are the cornerstone of our approach to delivering quality service. With the support of a dedicated team, we have fostered an environment that thrives on analytical skills to enhance operational efficiency. My role embodies a mission to not only uphold but elevate our service standards, ensuring that each strategy implemented translates into tangible improvements for both our organization and the clients we serve.
Experience
Operations Manager
Nov 2022 — Present
Education
Seminole State College of Florida
Associate of Arts (AA), General Studies
2011 — 2013
Stenotype Institute of Jacksonville Inc-Orlando
technical certificate, Court Reporting/Court Reporter
2013 — 2015
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