Ambar Estevez

About Ambar Estevez

As a dedicated and results-driven Customer Success Manager, I bring over 12 years of experience in fostering strong client relationships and driving customer satisfaction. My background spans various industries, allowing me to adapt quickly and effectively to diverse client needs and business environments. At the heart of my professional journey is a dedication to understanding and meeting client needs, which has been pivotal in managing significant monthly recurring revenue and enhancing client-business relationships.My expertise in consultation has empowered teams to optimize offerings, contributing to sustained growth. Through the harmonious blend of problem-solving skills, strategic approaches, and a consultative demeanor, I provide tailored support that aligns with the dynamic objectives of diverse clientele. My approach is proactive and strategic, focusing on identifying opportunities for growth and improvement while mitigating potential risks.

Experience

1. Senior Customer Success Manager

   ServiceTrade

   Sep 2025 — Present

Education

• Georgia State University

  Bachelor of Psychology

  2013

Skills

• Call Centers
• Highly Detail Oriented
• Customer Service
• Microsoft Office
• Sales
• Good Time Management Skills
• English
• Training & Development
• Microsoft Excel
• Microsoft Word
• Goal-Oriented Individual with Strong Leadership Capabilities
• Account Management
• Spanish
• Able to Communicate in a Professional Manner
• Participated in Diversity in Workplace Training Seminar
• Classroom
• Bilingual/Spanish
• Client Services
• Time Management
• Management
• Leadership
• Customer Satisfaction
• Proficient in Microsoft Office: Excel, Word, and Powerpoint; 60 Wpm