Ambalakshmi Hegde
Sales Management and Operations | Customer Relations Manager | Multilingual | And possibly your future colleague :)
- Role
- Sales and Operations Associate at Laundryheap
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ambalakshmi Hegde
Hello, I\'m Amba Hegde. As a sales professional with over two years of experience, I have a proven track record of success in achieving sales goals and building strong relationships with clients. At my previous roles, I have consistently exceeded my sales targets and have been recognized for my outstanding performance.I have a strong understanding of sales principles and techniques, and I am skilled at using a consultative approach to identify my clients\' needs and present solutions that meet those needs. I am highly organized, detail-oriented, and able to manage a large and diverse sales territory effectively.In addition to my sales experience, I have excellent communication and interpersonal skills, and I am comfortable working with people from all backgrounds and levels of seniority. I am also proficient in a range of sales-related software and technologies, including CRM systems such as Zendesk, Nimbus and Shopify to name a few and presentation tools.Overall, I am a results-driven sales professional with a strong work ethic and a passion for helping my clients succeed. I am confident that my skills and experience make me an excellent candidate for any sales position, and I look forward to the opportunity to contribute to the success of your organization.I have completed my schooling and bachelor\'s degree in Commerce in the year 2020. I\'ve previously worked as a Business Development Executive, Sales Associate, Sales Prospector and Sales Operation Associate for several organizations. I am a quick learner, and I leave no room for mistakes. I\'m also an Artist and a passionate Classical Dancer. I have completed my Vidwat in Bharatnatyam and awarded the title Nrityahshree. I am also a good singer. I\'m well versed with 6 different languages, English, Hindi, Kannada, Marathi, Telugu, Tulu, while being currently focused on learning International languages. I also hold a love towards English poetry, literature and cooking.I\'m wanderlust and love exploring.I\'m a new bee exploring all sorts of opportunities that life has for me in my basket :)
Experience
Sales and Operations Associate
Nov 2024 — Present · Bengaluru, IN
Sales Operations Associate | Client Manager(Global B2B & B2B2C Operations – UK | USA |Singapore | GCC)End-to-End Order Management: Handle 150+ B2B and B2B2C orders daily, managing the full lifecycle from order placement to post-delivery support, ensuring a consistent CSAT of 4/5 across global markets.Operational & Financial Accuracy: Oversee inventory for multiple product lines (bags, pliers, hangers) and ensure precise invoicing and documentation, maintaining full transparency in every transaction.Process Optimization & ROI Growth: Improved ticket turnaround efficiency by 25% and contributed to a 15–20% increase in ROI through streamlined workflows and proactive client management.Tools & Data Proficiency: Skilled in Excel, Google Sheets, Zendesk, HubSpot, Kolleno, and Capsule CRM for data tracking, reporting, and backend operations that support global account management.
Education
KLE Society's Lingaraj College, Belgaum
Bachelor of Commerce - BCom
2017 — 2020
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