Amartya Sanyal
Director - Service Delivery - Hapag-Lloyd Global Capability Centre
- Role
- Director - Service Delivery at Hapag-Lloyd AG
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Amartya Sanyal
With over 20 years of experience in core operations and operational excellence practices, I am a seasoned operational leader who is passionate about delivering high-quality and efficient services to customers in the shipping and logistics industry. Currently, I am the Director of Service Delivery at Hapag-Lloyd AG, where I oversee the global capability center and ensure the smooth and seamless execution of various business processes and functions.My mission is to drive innovation and excellence in shipping and logistics operations, leveraging my expertise in managing and streamlining large scale operations, leading Six Sigma and Lean projects, and applying new technology through RPA, OCR, and Qliksense reporting platforms. I also hold a Master of Business Administration degree in Innovation Management from ICFAI University, and multiple certifications in Prince 2 Practitioner, Prosci Certified Change Practitioner, and Certified Lead Implementer Professional for Business Continuity Management System. I am always eager to learn new skills, explore new opportunities, and collaborate with diverse and talented teams.
Experience
Director - Service Delivery
Dec 2021 — Present
Education
ICFAI University
Master of Business Administration - MBA
2018 — 2019
Skills
- Team Management
- Prince2
- Vendor Management
- Six Thinking Hats
- Iso 27001
- Process Improvement
- Minitab
- Process Excellence
- Six Sigma
- Spss
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