Amarnath Jeyakumar

About Amarnath Jeyakumar

15 years of experience in Finance & Accounting (Accounts Receivables) Excellent…

Experience

1. Cluster Collections Manager

   A.P. Moller - Maersk

   Dec 2018 — Present · Chennai, IN

   Handling team of size of 45 - Motivate team to achieve desired Quality and Production targets - Conduct performance appraisals for Team Leaders/Team Managers and assist with appraisals - Identify training needs and arrange for training, re-training and cross training - Assist Team Leaders/Team Managers to implement corrective action as required - Support and monitor day-to-day work processes and meet production and Service Level Agreements - Conduct periodic and surprise audits and checks to ensure compliance with documented policies and procedures - Planning and process development Innovate to optimize production and constantly improve Production, Quality and Turnaround Time - Participate in and contribute to conference calls, management meetings and department meetings - Facilitate to meet contractual obligations and stakeholders expectations - Assess and forecast staffing requirements based on business volume, maintain cost effective and stable workforce to absorb volume volatility - Coordinate with the HR department to recruit per expected volume and required skill sets - Development and maintenance of Standard Operating Procedures and other documentation to ensure uniformity across teams and processes - Established firm communication channels with the client for all types of escalations - Regularly reviews the performance with Management and ensures that the team is indeed running per Management expectations

Education

• Madurai Kamaraj University

  Bachelor's degree, Hotel management

  1998 — 2001