Amarkant Tyagi
Application Support || Administrator || RHCSA || SQL || ServiceNow ticketing tool || Control-M || IT Support
- Role
- Application Support Engineer at 3i Infotech Ltd.
- Location
- Agra, IN
- LinkedIn followers
- 500 followers
Experience
Application Support Engineer
Jun 2025 — Present · Agra, IN
Provided L1/L2 support for SQL databases and Unix systems in production environments. Executed SQL queries for data extraction, reporting, and troubleshooting issues. Used Unix commands for log monitoring, system checks, and issue resolution. Monitored, scheduled, and managed batch jobs using Control-M. Handled incident management and service requests through ticketing tools (e.g, ServiceNow). Collaborated with cross-functional teams to ensure minimal downtime and SLA adherence. Generated reports and prepared documentation for recurring issues and fixes
Education
Dr. A.P.J. Abdul Kalam Technical University (AKTU), Lucknow
B.tech
2017 — 2021
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