Amar Patil

About Amar Patil

Welcome to my professional journey!I am a seasoned IT professional specializing in storage solutions within the dynamic landscape of Banking and Finance. With over a decade of experience in the field, I bring a wealth of expertise in architecting intricate storage environments and optimizing their performance to drive organizational success. As a HCIE certified professional, I am committed to staying at the forefront of technology and pioneering innovative solutions that enhance storage efficiency and reliability. My technical proficiency spans across a wide array of storage systems, including Pure Storage, VMAX, PowerMax, 3PAR, Huawei Dorado, Dell PowerStor, and Hitachi DW series, among others. In my current role, I oversee day-to-day operational support for global storage teams, lead escalations, and maintain various storage solutions to ensure seamless operations. Prior to this, I served in roles where I managed storage and SAN administration, IT infrastructure monitoring, vendor governance, and team management. My journey in IT began as a System Engineer, where I gained hands-on experience in maintaining and managing IT infrastructure across multiple sites. I further honed my skills in various roles, serving esteemed clients and contributing to their IT infrastructure success. Outside of work, I am pursuing a Master of Business Administration with a focus on IT and Project Management, furthering my commitment to lifelong learning and professional development. Let\'s connect to explore synergies and opportunities to drive excellence in the ever-evolving IT landscape. 🤝

Experience

1. Senior Storage Engineer

   Huawei

   Mar 2025 — Present · Abu Dhabi, AE

   Working in a multi-role capacity covering maintenance, project delivery, rectification activities, and production operations for enterprise and government customer environments.Providing end-to-end L1, L2, and L3 support for customer Service Requests related to enterprise storage systems and SAN infrastructure.Handling high-severity (P1/P2) incidents, performing deep technical troubleshooting and RCA, and restoring services within defined SLA timelines.Conducting proactive customer environment health checks, identifying capacity, performance, and configuration risks, and recommending preventive and corrective actions.Supporting enterprise project delivery, including solution implementation, configuration validation, testing, and handover to operations teams.Executing rectification and post-deployment fixes to ensure systems align with Huawei best practices and customer operational standards.Coordinating with Huawei TAC / GTAC for escalations and advanced issue resolution.Ensuring high availability (99.99%) of mission-critical production environments.

Education

• Padmashri Vikhe Patil College of Arts, Science and Commerce, Pravaranagar

  12th , Electrical, Electronic and Communications Engineering Technology/Technician

• Bharati Vidyapeeth

  Master of Business Administration - MBA, Information Technology

• Patwardhan Kuroli Prashala Pandharpur

  10th, MH

• Savitribai Phule Pune University

  Computer Science

• Tilak Maharashtra Vidyapeeth, Pune

  Diploma in Computer science Engineering , Computer Science