Amarjeet Talwar

About Amarjeet Talwar

Executive transformation leader with 24+ years of experience driving large-scale, product-led change across healthcare technology, fintech, and global logistics. I specialize in SaaS, BPO, and enterprise platform transformations—turning complex, mission-critical systems into sustained value engines. Certified in SAFe and LeSS, I bring deep expertise in product strategy, operating model design, omnichannel delivery, and operational excellence, consistently aligning technology, teams, and business outcomes to accelerate ROI and long-term competitive advantage.I currently lead the strategic transformation of a $17B, enterprise-defining product platform at UPS, reshaping it into a modern, scalable, product-centric ecosystem that fuels growth and enterprise-wide value creation. My focus spans product vision, technology modernization, and execution models—driving adoption, speed-to-value, and measurable business impact. In parallel, I am building and scaling a globally integrated product organization grounded in Product-Oriented Delivery (POD) principles, enabling empowered, high-performance teams to execute with clarity, autonomy, and accountability.In addition to my enterprise leadership role, I drive large-scale transformations through APT Management Group, delivering highly personalized, executive-level coaching and advisory services. I partner with senior leaders across global finance and healthcare organizations to create strategic clarity, accelerate change, and deliver sustainable, outcome-driven transformation.Previously at Optum, a global health services and innovation leader, I led outcome-based transformations across 15+ teams and multiple domains, leveraging AI/ML and emerging technologies to deliver customer-centric solutions. My work strengthened card strategies, streamlined operations, and delivered significant cost containment in fraud mitigation, while overseeing strategic vendor portfolios ranging from $10M–$50M, including Fiserv. I also led enterprise agile transformations supporting high-impact initiatives such as CMS Interoperability, Behavioral Health Data Pillar, OVCP, and Optum Financial—driving measurable improvements in efficiency, productivity, and customer satisfaction.I am deeply committed to building empowered product organizations, institutionalizing continuous improvement, and fostering cultures of innovation, learning, and accountability. My focus remains on scaling high-quality outcomes that endure—advancing organizational excellence and customer-centric value across healthcare, fintech, and logistics.

Experience

1. Transformation Leader

   UPS

   Feb 2025 — Present

   I lead the strategic transformation of a $17B, enterprise-defining product platform at UPS, shaping it into a sustained value engine for the business. I align product strategy, technology modernization, and operating models to drive enterprise-wide adoption, accelerate ROI, and unlock durable competitive advantage. In parallel, I am building and scaling a globally integrated product organization grounded in Product-Oriented Delivery (POD) principles—empowering high-performance teams to move faster, make better decisions, and continuously maximize value across the enterprise.

Education

• University of Maryland Baltimore County

  Bachelors