Maria Hamilton

About Maria Hamilton

Senior Project Manager - Enhancing customer satisfaction & improving operational efficiencies by integrating advanced business applications, data management & consumer-facing technology.

Experience

1. Engagement Manager

   Amazon Web Services (AWS)

   May 2020 — Present · US

   Collaborate across the entire AWS organization to bring access to product, service, and training teams to deliver the right solutions and drive feature innovations for our customers across all industries. Support customers in making sound decisions, meeting technical and business objectives by providing best practices, and proactively identifying and closing project gaps. Coordinated and managed non-direct reports using exceptional people management and negotiation skills.Showcased competency in integrating AWS cloud services with on-premises technologies, including Microsoft, IBM, Oracle, HP, and SAP, and improving process efficiencies.Formulated and implemented strategic plans with internal and external teams to fulfill business needs.Organized local program and invited multiple leaders from Amazon to collaborate with nearby schools, engage school-aged children, and create awareness about Amazon, leadership, and STEM education.Headed all project lifecycle phases by developing and managing project governance plans, setting team goals, and defining success criteria, project milestones, and budgets.

Education

• Ursuline College

  Master of Business Administration, Project Management

  2016 — 2018

• Kent State University

  Bachelor in Business Administration, Finance

Skills

• Social Media
• Event Management
• Event Planning
• Customer Service
• Social Media Marketing
• Microsoft Office
• Leadership
• Micro
• Microsoft Excel