Amari Henderson
Operations Coordinator @Storagedefender
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WORK HISTORY
Operations Coordinator @Storagedefender
Coordinate facility installations across internal teams, external vendors, and site partners to ensure seamless execution.• Manage vendor relationships to drive performance, ensure accountability, and maintain quality standards.• Oversee the delivery of high-quality, cost-effective installation solutions aligned with project timelines and budget goals.• Provide real-time support to remote installation teams and assist onsite technicians with issue resolution and process guidance.• Conduct first-level diagnostics on gateway failures and coordinate timely repairs to minimize downtime.• Maintain thorough documentation of all installation activities while identifying opportunities for process improvements and operational efficiencies.• Support inventory management, shipping/receiving operations, and deployment kit preparation to ensure readiness and scalability.• Monitor and track shipments from departure to delivery, ensuring all systems reflect correct statuses and estimated times of arrival (ETAs)
EDUCATION
University of North Texas
Bachelor of Applied Science - BASc, Business Administration, Management and Operations
Southern New Hampshire University
Master of Business Administration - MBA, Operations and Supply Chain Management
ABOUT AMARI HENDERSON
Dynamic and results-driven Operations Coordinator with a strong background in process improvement, project coordination, and cross-functional team support. Skilled in strategic planning, workflow optimization, and proactive problem-solving to drive operational efficiency and organizational success. Experienced in onboarding, training facilitation, and analyzing feedback to implement solutions that enhance internal processes and service delivery. Known for exceptional organizational skills, attention to detail, and communication abilities, with a passion for supporting seamless operations and fostering a collaborative work environment.
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