K Amarendra Naidu

About K Amarendra Naidu

Seasoned and versatile Senior Technical Writer with extensive experience across software, hardware, and aerospace & defence domains. Specialized in documenting SaaS (Software as a Service), CRM (Customer Relationship Management), software, and hardware products. Proficient in cloud, on-premise, and hybrid models. Proven track record of enhancing documentation processes and driving successful product launches. Seeking a dynamic opportunity to bring fresh skills and perspectives. Am available to start immediately to take up exciting and challenging projects.

Experience

1. Senior Technical Writer

   Uniphore

   Apr 2022 — Present · Bengaluru, IN

   Orchestrated end-to-end development of technical documentation of a new product offering overseeing alpha and beta testing phases through to a successful Go-To-Market (GTM) launch that enhanced customer engagement & drove revenue growth- Spearheaded migration to Component Content Management System (CCMS), enabling single-sourcing for multiple output formats and improving overall documentation accessibility- Authored and edited comprehensive User Guides, Installation Guides, Troubleshooting Guides and Release Notes- Developed and edited product explainer videos and demo videos. Implemented Context Sensitive help, enhancing in-product documentation experience- Pioneered adoption and integration of AI tools in documentation processes- Provided mentorship and training to new hires and team members, fostering skill development and team growth.

Education

• Indira Gandhi National Open University

  Associate Degree in Mechanical Engineering , Theory of Flight,Thermodynamics,Piston Engines,Jet Engines,Workshop Theory & Practices,Carburettors

  1991 — 1995

• Bhartiya Vidya Bhavan-Delhi Kendra

  VIII th to X th Std., English,Sanskrit,Physics,Chemistry,Mathematics

  1986 — 1989

• Annie Besant schol,Kalakshetra,Adyar,Chennai

  XII th Std., English,Physics,Chemistry,Maths

  1989 — 1990

• Indira Gandhi National Open University

  Diploma in Mechanical Engineering (Aeronautical), Mechanical Engineering

  1991 — 1993

• Air Force Bal Bharati School

  UKG to VIII Std, English,Hindi,Civics,Physics,Chemistry,Mathematics,History,Social Studies,Painting,Music,Sports.

  1977 — 1985

• Chhatrapati Shahu Ji Maharaj University

  Bachelor of Arts - BA