Amarachi Peace Nwokenkwo B.

WORK HISTORY

EDUCATION

ABOUT AMARACHI PEACE NWOKENKWO B.

I am Peace, a savvy Virtual Assistant with expertise in customer support, telemarketing, and project management, passionate about providing effective, timely, and organized solutions to every workplace operations hassle that would hinder your productivity as a business owner or Executive. With over six (6) years of experience, in supporting business owners and organizations in the B2B, B2C, Ecommerce, telecommunication and medical field to build a sustainable customer base, manage their team and project, and also upscale their revenue through telemarketing strategies.In my previous employment, I deployed the use of different inbound lead generation tools - LinkedIn Sales Navigator, phone calls, emails, blog posts, and Facebook ads - to generate over leads and closed over 40% of the generated leads which made sales rise by 30% all in the first quarter, managed a team of 20 professionals for effective work productivity while effectively supporting the executive to achieve an optimized work life: Executive Support Customer Support Administrative Support Project Management Team Management Data Entry Inbound and outbound calls Lead Generation Web Research Social Media Research, Marketing, and Management Calendar Management Sales Support Email Management E-Commerce Support Book Keeping Sales ClosingMy abilities and proficiency include Excellent organization and time management skills Strong verbal and written communication skills Ability to multitask and prioritize Discretion and confidentiality Attention to details Strong time management skills and the ability to multitask Skilled in data entry Ability to work in a fast-paced environmentTools that I am proficient in include: Zoho, Zendesk, Sprout Social, Mailchimp, Slack, Recurly, Chatbot, Google Suite, Microsoft Suite, Zoom, Skype, Acuity, Calendly, Hubspot, Hootsuite, Salesforce.com, Freshdesk, VOIP, Mojo Dialer, Xencall, Call Pro, Asana, Trello, ClickUp, Monday.com, Help Scout and others that I can learn within a short time.Fun fact about me, I love meeting people and volunteering for medical outreaches and being a blessing to my immediate society.I can be reached via my email at (amarachipeace2002@gmail) to interact further about your project needs.