Amarachi Blessing Ezeh
Business Analyst @Eny Consulting Inc
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WORK HISTORY
Business Analyst @Eny Consulting Inc
AB, CA
Identify problems and opportunities for improvement in business operations and processesElicit and translate business user concepts and ideas into business requirement documents and develop process maps of current and future business processesCreate project plans under project management framework standards and proceduresDevise strategies to design or modify business systems or processes Collaborate with stakeholders, project managers, developers, QA analysts, testers, solution architects and SMEs
EDUCATION
Federal University of Technology Owerri Nigeria
Bachelor of Technology - BTech, Microbiology
Diamond Bank Academy
Executive Entry Level Training Program , Elementary Courses in Banking
Digital Technology Business School, London
Project management and Business Analysis
Business Analysis School Canada
Business Analysis
Royal Roads University
Master of Global Management, International Business/Business Analytics/Change Management/Marketing
ABOUT AMARACHI BLESSING EZEH
I am a certified business analysis professional with a background as an Operation Manager/ Analyst in the dynamic banking and finance industry. I\'ve a knack for identifying issues and I’m passionate about creating technological solutions that drive business growth by leveraging my extensive knowledge of operations management, project management, and business processes. These have given me valuable insights into optimizing processes, streamlining operations, reducing costs, improving customers’ satisfaction and enhancing organizational efficiency. During my transition to the field of business analysis, I honed my skills in requirements gathering, documentation, and stakeholder management. I have a proven track record of translating business user concepts into clear and comprehensive requirement documents, process flows, use cases, and user stories. I am proficient in various project management methodologies, including (Scrum)Agile and Waterfall, and I have experience in developing project plans, business requirements, functional specifications, and cost assessments. Having collaborated with diverse stakeholders, including IT, Audit, Compliance, and Marketing, I have a proven track record of delivering successful projects and achieving measurable results. My ability to foster a collaborative working environment and effectively communicate with both technical and non-technical stakeholders enable me to drive cross-functional initiatives to successful completion. With a passion for continuous improvement and a strong aptitude for problem-solving, I am constantly seeking opportunities to further develop my skill set and stay abreast of industry trends while accurately representing business needs and consistently delivering an outstanding customer experience. Let\'s connect to explore opportunities for collaboration, share insights, and discuss how my skills and expertise can contribute to your organization\'s growth and success. When I am not researching, solving problems or improving processes, I am reading or exploring new interests and also giving back to the society through volunteer activity.
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