Amara Oleson-Richards

Deliverability & Compliance @ Klaviyo | Building World-Class Programs for Reliable Email and SMS Sending

Role
Head of Customer Onboarding at Klaviyo
Location
Boston, MA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Head of Customer Onboarding

    Klaviyo

    Jan 2020 — Present · Boston, MA, US

    Building a world class customer onboarding experience for every segment of customer.Responsible for execution of all 2020 strategy and operation goals through monitoring project progress, objectives, and team metrics. Provide guidance and support to direct reports, comprising of front-line managers.

Education

  • Bryant University

    BSBA, Marketing

    2007 — 2011

Skills

  • Cold Calling
  • Marketing Communications
  • Online Marketing
  • Demand Generation
  • Account Management
  • Digital Marketing
  • Relationship Marketing
  • Social Media
  • Security
  • Corporate Blogging
  • Marketing
  • Content Marketing
  • Mobile Marketing
  • Project Management
  • Online Advertising
  • Sales Operations
  • Customer Retention
  • Penetration Testing
  • Customer Satisfaction
  • Social Networking
  • Brand Awareness
  • Social Media Marketing
  • Advertising
  • Analytics
  • Marketing Strategy
  • Network Security
  • Salesforce.com
  • B2b Marketing Strategy
  • Lead Generation
  • Email Marketing

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Amara Oleson-Richards — Head of Customer Onboarding at Klaviyo in Boston, MA, US | Unifers