Amar N Chari
Manager - Process Design (Returns Journey - Grocery + Large + Minutes BUs + Merchant Strategy)
- Role
- Strategy Associate Manager at PhonePe
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Amar N Chari
I\'ve started my career journey as a customer experience executive across LOBs. I have been part of all pilot teams such as Inbound, Outbound, SocialMedia Forums Handling, L3 Escalations, SocialMedia Campaigns Supervision.etc. Mainly responsible for best-in-class Customer Experience, identifying the gaps in the process and fixing those across Process, Product, People, and Policy levels.Customer Experience, Stakeholder Management, Vendor / Partner Management, People Hiring Management, Project Management, Vendor Management, Standard Operation Process Creation, Training Content, Quality Testing, User Acceptance Testing, Quality Assurance, Delivery Assurance, etc. are some of the core skills I strongly exhibit.
Experience
Strategy Associate Manager
Feb 2025 — Present · Bangalore Urban, IN
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