Amar Kumar Sahoo
COO at Subhankar Associates | Operational Leader | BPO & Financial Services | RPC | CPA
- Role
- Chief Operating Officer at Subhankar Associates
- Location
- Bhubaneshwar, OD, IN
- LinkedIn followers
- 500 followers
About Amar Kumar Sahoo
Dynamic and results-driven Operations Leader managing Pan-India operations for HDFC Bank and East India for Poonawalla Fincorp. Experienced in leading 220+ professionals across nine financial products, driving efficiency, cost optimization, and service excellence. Passionate about team empowerment, operational strategy, and sustainable business growth.
Experience
Chief Operating Officer
Apr 2024 — Present · Bhubaneshwar, IN
As the Chief Operating Officer, I lead a 220-member team, driving operational excellence across seven key financial products for HDFC BANK’s SLI operations including PAN India. Auto Loan, Personal Loan, Tractor Loan, KGC, LAP, and Working Capital for the East region.Key Responsibilities & Achievements: End-to-End Operations Management – Oversee day-to-day operations, ensuring seamless execution and adherence to SLAs. Cost Optimization & Process Efficiency – Implement strategies to enhance productivity and reduce operational costs. CRM & PLI Implementation – Spearhead technology-driven initiatives for customer relationship management and performance-linked incentives. Multi-Shift Workforce Strategies – Optimize workforce utilization for enhanced service delivery. Leadership & Team Development – Manage an all-women SLI team of 70 professionals, ensuring high performance and adherence to quality & TAT expectations. Business Expansion & Scalability – Drive growth strategies to expand operations and enhance profitability. Passionate about innovation, operational excellence, and impactful leadership. Open to networking and exploring transformative business opportunities.
Education
Indira Gandhi National Open University
Bachelor of Arts - BA
2019 — 2024
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