Amar Kr

About Amar Kr

My name is Amar. I am a self-motivated, performance driven and accomplished operations delivery leader with over 19 years of experience in building and managing operations in various domains. Currently working as VICE PRESIDENT OPERATIONS and Director on the board of Cambridge Press and Assessment India Operations. I head the operations and manage all the functions for their India Operations Centre. Advanced skills in managing high level operations, business development, project management, client relationship management, stake holder management, planning business and process expansions and resource / performance management Expertise in process, people and performance management, driving process efficiency, ensuring quality assurance and cost reduction and enhancing continuous business / process improvements Proficient in KPO and BPO Operations, project management, content development and management, digital operations, customer support and technical support, and insurance back end operations Well versed in risk management, ISO, Risk and BCP Compliance with sound knowledge in Six Sigma and Lean Sigma concepts and practices Experience in successfully building operations from inception and gradually scaling it up to become a profitable and valuable venture for the organisation An efficient communicator, combined with sound coordination, interpersonal, motivational and problem solving skills with analytical, decision making and leadership capabilities

Experience

1. General Manager - India Operations Centre

   Cambridge University Press & Assessment

   Mar 2015 — Present · Hyderabad, IN

   Managing the India Operations Centre for Cambridge University Press at Tech Mahindra, Hyderabad

Education

• Christ College - Bangalore

  Pre University Course, Physics, Chemistry, Mathematics & Biology

  1994 — 1996

• M V J College of Engineering, BANGALORE

  Bachelor of Engineering (B.E.), Telecommunications Engineering

  1996 — 2001