Amar Kamble
Network Engineer
- Role
- Network Engineer at Vodafone
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
Experience
Network Engineer
Apr 2023 — Present · Pune, IN
Utilize BMC Remedy to manage service requests, incidents, and problems. Maintain and update the BMC Remedy system to ensure accurate tracking of issues and timely resolution. Collaborate with users to gather information and troubleshoot BMC Remedy-related issues. Provide support and administration for Symphony, ensuring seamless communication and collaboration within the organization. Implement and maintain Symphony updates and patches to ensure optimal functionality. Troubleshoot Citrix-related issues, such as connectivity problems, performance degradation, and application access concerns. Collaborate with other teams to optimize Citrix infrastructure and enhance end-user experience. Document troubleshooting procedures, configurations, and resolutions for future reference.
Education
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur
Bachelor's degree
2011 — 2014
Maharashtra State Board of Technical Education
High School Diploma
2008 — 2011
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