Aman Shivendu

About Aman Shivendu

Accomplishment driven professional with over 12+ years of experience and expertise in…

Experience

1. Senior Manager - Program Consultant

   Wipro

   Sep 2024 — Present · IN

   I\'ve been working as a Program Consultant (C2) with stakeholders to define the goals, objectives, and scope of theGeospatial information services(GIS/GDO) project.This includes understanding the current process, identifying opportunities and determining the desired outcome of the project, which is currently generating ~$xxMn for Wipro.Engaging with program managers, engineering teams, product managers including senior leadership to gather feedback, address concerns, and ensure alignment with the project expectations.Identifying opportunities for improvement in current processes and leverage AI/ML create customsed solutions. This includes identifyinginefficiencies, bottlenecks and areas where the process can be made more efficient.Processing analysis to improve throughput, quality, operations and forecasting.Using data and scientific management techniques to provide solutions to cater to various business needs like user response analysis, performance, quality and new metrics definition.Preparing metrics and scorecards for various data evaluations and comparisons.Set-up predictive operations including resource planning & work prioritization and volumeforecast.Assisting in special pilot projects related and coming up with actionable recommendations.Writing detailed PRD,BRD,PCRs, feature requests for new proposals/existing processes.Completing financial analysis for cost benefit, price per quantity, resource and overheadcosting for various activities.Making key decisions about hiring, developing and retaining talented candidates.Influencing various product team owners to prioritize product features that are blockingcustomer scenarios by sharing feedback, explaining customer context & importance,effective communication and by leveraging escalation as necessary.Creating and managed planning calendar that provides prioritization guidance in drivingstrategic initiatives of Intermediary channel.