Aman Rahman
Heading Customer Success at Pettle | Driving Growth | SaaS Expert Passionate About Building Scalable Solutions
- Role
- Customer Success Lead at Pettle
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Aman Rahman
Customer Success Specialist with a strong background in SaaS and technical support…
Experience
Customer Success Lead
Jan 2025 — Present · Bengaluru, IN
Client Onboarding & Training: Guiding customers through setup and usage of Pettle’s features to ensure a smooth start.Customer Support & Engagement: Leading a team to address customer queries, resolve issues, and proactively provide solutions to enhance satisfaction.Retention & Growth: Identifying opportunities to improve customer satisfaction and retention by offering tailored solutions, providing insights, and recommending new features.Collaboration with Teams: Working closely with the product, sales, and marketing teams to ensure customer feedback is incorporated and their needs are addressed.Data-Driven Decisions: Using analytics and customer feedback to drive improvements and refine strategies for continuous success.
Education
SunRise University Alwar
Bachelor of Technology - BTech, Mechanical Engineering
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