Amanpreet Singh
Master Account Protection Specialist- American Express | Ex- Amazonian | Ex- WhiteHat Jr
- Role
- Master Account Protection Specialist at American Express
- Location
- West Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Amanpreet Singh
I am a hardworking and ambitious individual with a great passion for the finance and e-commerce industry. I have excellent communication skills, enabling me to effectively communicate with a wide range of people.
Experience
Master Account Protection Specialist
Jul 2025 — Present · Gurugram, IN
Handle card member billing inquiries through channels - Review AMEX Policies and Procedures, analyze, identify and research the inquiry within specified timeframes.• Includes cases involving misposts, Encoding errors, Balance Transfer errors, Claims Paid adjustments, Reconciliation of accounts etc.• Correct payments which were credited improperly and provide documentation to support internally (non-merchant) billed charges such as membership fees and finance charge.• Route disputes to their proper industry or department if required.• Process operates both on Triumph and Legacy platforms.
Education
Guru Harkrishan Public School Vasant Vihar
Senior Secondary, Commerce with Maths
2017 — 2019
Maharaja Surajmal Institute
Bachelor of Commerce - BCom, Accounting and Finance
2019 — 2022
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