Amanpal Singh
Advanced System Administrator and RMM Automation
- Role
- Advanced System Administrator at IT BY DESIGN
- Location
- Chandigarh, IN
- LinkedIn followers
- 500 followers
About Amanpal Singh
Certified ConnectWise Automate/Datto RMM/Kaseya VSA Professional | MSP Admin
Experience
Advanced System Administrator
Aug 2017 — Present · Chandigarh, IN
Certified ConnectWise Automate Datto Kaseya RMM Administrator, ITILV4.• Working as ConnectWise Automate/Datto/Kaseya RMM Technical Expert.• Responsible for Planning, Installing, Configuring, maintaining systems and enterprise applications as well as resolving key technical issues for Automate/Datto/Kaseya clients, and wherever automated approaches for system automation tasks.• Reviewed reports and resolve issues and document with ConnectWise/AutoTask/BMS ticketing system.• Performed network monitoring, managing monitoring agents and onboarding of new devices along with programming/scripting assistance to support system automation.• Interface with third-party vendors, technology parts and integral project stakeholders to generate solution-base roadmaps that will address clients’ requirements.• Performed daily system monitoring, verified the integrity and availability of all a hardware, server resources, systems and key processes, reviewed system application logs, and verified completion of scheduled jobs such as Patching in RMM tools.• PowerShell, Batch and Command line Scripting.• ITIL Principles and application• Windows Server 2012 and 2012 R2 installation, deployments, and troubleshooting.• Management of the Active Directory, DNS and DHCP and Advanced Desktop Troubleshooting.• User and access management with Microsoft Exchange 2016 and Office 365.• Managing Local group polices, printers and share permission requests as well networking issues.• Endpoint Antivirus Management and updates.• VMware VCenter and IIS for Windows.
Education
CHANDIGARH ENGINEERING COLLEGE
B.TECH, ELECTRONICS AND COMMUNICATION
2009 — 2013
Kendriya Vidyalaya
Primary to High School, Non Medical
1997 — 2008
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