Aman Mehta
Certified LEAN Six Sigma BLACK Belt | Senior Customer Quality Assurance Specialist | IATF 16949| Automotive & Manufacturing Quality Assurance | Expert Warranty Management | Customer Satisfaction
- Role
- Consultant- Benchmarking & Quality at Capgemini
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Aman Mehta
Quality Focused Professional with 10 years of Experience working with MNC OEMs. Working in Capgemini, my focus is on enhancing customer satisfaction for Stellantis by bench-marking & Continuous improvement across various platforms and programs. By integrating value stream mapping and team-building skills, our team targets quality enhancements in the NAFTA and EMEA regions. With a solid background as Senior Manager at Tata Motors, I specialised in administering quality standards and control processes of an OEM Organisation. The commitment to developing products and services that align with customer requirements has been instrumental in fostering loyalty and driving repeat business. I am a natural networker, I enjoy working with people of different backgrounds and cultures. Feeling at home in an open and cohesive international work environment where diversity, respect and empathy are nourished. Proficient in utilising QC tools, Statistical analysis, and problem-solving methodologies to enhance product and process quality. Skilled in ISO 9001:2015, IATF 16949:2016 standards, Lean Six Sigma, CAPA, Project Management and fostering Customer satisfaction.
Experience
Consultant- Benchmarking & Quality
Apr 2023 — Present · Pune, IN
As a Quality and Benchmarking Consultant at Capgemini (working for Global Automobile Giant- Stellantis) my key job roles are:•Managing a Team of 3 associate engineers, training them providing all the support in timely completion of Tasks.•Reduced average GIM resolution time from 90 to 63 days by streamlining processes, taking regular supplier follow-ups, and targeting older GIMs.• Standardized competitor benchmarking with an 18-parameter sheet for audio systems, training customers, leading to approval and adoption across aggregates.• Ensured quality and on-time delivery by understanding client requirements, strategizing, and prioritizing tasks.•Conducted benchmark analysis of customer vehicles using JD Power data, identified top customer issues, and proposed improvements to enhance satisfaction.
Education
Graphic Era Deemed to be University
Bachelor of Technology - BTech
2010 — 2014
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