Aman Kumar

About Aman Kumar

Senior Program Manager at Comviva driving large-scale telecom transformations across Africa, APAC, and MENA—delivering not just projects, but measurable business impact.I specialize in turning complex, multi-country programs into structured, high-performing delivery engines. With a consistent track record of 98%+ on-time and on-budget execution, I have successfully led strategic initiatives that resulted in double-digit revenue growth and 95%+ customer satisfaction across global engagements.My strength lies in program governance, PMO leadership, and stakeholder alignment, where I bridge business goals with execution excellence. I’ve driven 16% improvement in compliance scores, delivered 100% escalation-free programs, and enabled 18% growth in project-driven revenue—all while managing high-stakes environments with diverse stakeholders.Beyond delivery, I focus on building scalable systems and teams. I bring hands-on expertise in: • Program & Portfolio Management • Agile & Hybrid Delivery Models • Risk, Compliance & Controls • Generative AI & Machine Learning integration in operationsRecognized with a CEO Certificate of Appreciation and Unit Leader Discretionary Award, I am known for ownership, clarity in execution, and the ability to navigate ambiguity with confidence.

Experience

1. Senior Manager

   Comviva

   Dec 2025 — Present · Gurugram, IN

   Recognized by the CEO with a Certificate of Appreciation for strategic leadership in deploying large-scale Recharge and Loyalty Management programs across multiple African markets, driving sustained double-digit revenue growth in priority regions. Recipient of the Unit Leader Discretionary Award for end-to-end ownership of a mission-critical telecom transformation program, delivered 100% escalation-free, strengthening executive client confidence and generating an 18% uplift in project-led revenue. Led the transformation of delivery and governance models across 7 high-value enterprise accounts, improving Compliance Scores by 16 percentage points (72% → 88%), enhancing audit readiness, and institutionalizing risk and control frameworks. Designed and institutionalized executive communication and governance frameworks (decision-driven agendas, outcome-focused MoMs, and accountability trackers), resulting in a 98% positive customer RAG score and materially improving stakeholder alignment and decision velocity. Honoured with the ‘DPM Rising Star’ award for consistent overachievement against delivery KPIs, sustaining CSAT above 95%, and significantly strengthening C-suite and senior leadership engagement across strategic accounts. Accountable for portfolio-level delivery excellence, achieving a 98%+ on-time and on-budget success rate across multi-program engagements, while proactively managing risks, dependencies, and financial performance.

Education

• DIT UNIVERSITY

  Master of Business Administration - MBA, Management

  2019 — 2021

• Digital Vidya

  Certified Digital Marketing Master Course, Digital Marketing

• United Institute of Management ( FUGS), Allahabad

  Bachelor of Business Administration - BBA

  2014 — 2017

• NICC College of IT

  Diploma in Computer Application, Diploma in Computer Application

  2015 — 2015