Aman Singh
- Role
- Technical Architect at Zendesk
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Aman Singh
For over a decade, I\'ve been driven by a single philosophy: the most elegant technology…
Experience
Technical Architect
May 2022 — Present
At Zendesk, I steer the architectural direction for data migration endeavors catering to enterprise-level clientele, alongside shouldering project management and service consulting roles within the organizational division. My journey has seen the successful orchestration of numerous consulting and launch projects, paving the way for enhanced Zendesk implementations and a refined customer support process Key Achievements: Piloted over 50 triumphant initiatives encompassing data migrations, Zendesk implementations, customer consulting, and bespoke business process designs. Innovated and deployed an automation tool significantly reducing manual workload, enabling consultants to pivot focus towards a deeper understanding and fulfillment of client requirements. Fostered a culture of continuous improvement by introducing tools like Asana with templates, leading to streamlined project delivery and a notable uptick in productivity. My relentless pursuit of excellence and innovation has not only accelerated project delivery but also heightened client satisfaction and ROI for the organization, setting a new benchmark in performance and delivery within the team and company at large.
Education
Ajit Karam Singh International Public School
High School, Science
2003 — 2008
IEC UNIVERSITY
Master of Business Administration - MBA, Marketing/Marketing Management, General
2016 — 2018
Morph Academy
Diploma, Animation, Interactive Technology, Video Graphics
2009 — 2010
Chitkara University
Bachelor of Engineering - BE, Computer Science
2008 — 2012
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