Amandeep Kaur

About Amandeep Kaur

As an IT Business Analyst with 2.5+ years of experience in enterprise logistics solutions, I excel at bridging business needs and technical execution across DMS, TMS, and WMS platforms. At BJS Home Delivery, I\'ve led the implementation of Phase-2 systems, automating 200+ requirements to cut manual workflows by 40% and achieve 95% on-time delivery across 15+ cycles with a 50-member team. By transforming stakeholder inputs into precise technical specs, data models, and integrations, I\'ve compressed project timelines by 67%—reducing a 3-year DMS rollout to just 1 year—and delivered 3x efficiency gains while clearing a 2-year IT backlog.My technical foundation includes database engineering, where I\'ve architected schemas for 4 databases, reducing API loads by 20% and eliminating redundancies for enhanced scalability and cost savings. I thrive in Agile environments, using tools like SQL, JIRA, Power BI, Tableau, Python, and Lucidchart to map processes, resolve 100+ queries monthly, and ensure seamless alignment between operations, IT, and product teams. Currently, I\'m managing three new projects alongside legacy systems, bugs, and critical issues, always prioritizing data-driven decisions to drive high-impact outcomes.Holding an MBA in Business Analytics (CGPA 8.9/10) from Akal University and a BSc (Hons) in Mathematics, my skills are honed through internships at Indus Valley Partners (Noida and London, UK), where I designed data dictionaries and ER diagrams for performance modules. Certified in Google Data Analytics (two specializations), Google Digital Marketing & E-commerce, and courses from Accenture, TATA, Simplilearn, and IIT Kanpur, I bring expertise in data mining, customer analytics, R, SPSS, Excel, and cloud computing. Passionate about fusing business strategy with tech innovation, I\'m eager to connect with professionals in logistics, analytics, and IT to collaborate on transformative projects. Let\'s chat!

Experience

1. Information Technology Business Analyst

   BJS Home Delivery

   Oct 2024 — Present · Chandigarh, IN

   Led parallel enterprise implementations of TMS and WMS platforms, while simultaneously owning Phase-2 requirement expansion of the DMS, driving roadmap evolution beyond initial release.• Unified multiple operational workflows into a single enterprise product, consolidating transport, warehouse, and delivery operations to improve system consistency, usability, and scalability.• Owned end-to-end requirements lifecycle including stakeholder workshops, process discovery, gap analysis, and translation into BRDs, functional specs, flowcharts, and user stories.• Performed extensive market and competitor analysis to benchmark best-in-class logistics software, ensuring feature parity with industry leaders while preserving critical in-house operational needs.• Drove cross-functional initiatives and governance, leading technical reviews, design walkthroughs, and solution validations with engineering, product, and operations teams.• Acted as primary Business Analyst supporting a 50+ member operations team, resolving 30+ functional and system queries monthly across IT and operational domains.• Planned and coordinated large-scale deliveries, developing project plans, effort estimates, SLA tracking, validating technical estimates with developers, and delivering clear stakeholder and leadership updates.

Education

• Harvard Business School Online

  Business Analytics Course , Business Analytics

• Akal bussiness school

  Master of Business Administration - MBA, Bussiness analytics

  2021 — 2023

• Akal University Talwandi Sabo

  Bachelor of Science (Hons), Mathematics