Amandeep Arora
IT Systems Support Analyst II GTS TechOps at Beigene
- Role
- IT Systems Support Analyst Ii at BeOne Medicines
- Location
- Franklin Park, NJ, US
- LinkedIn followers
- 500 followers
About Amandeep Arora
Experienced professional with a diverse background in technical support, quality…
Experience
IT Systems Support Analyst Ii
Jun 2025 — Present · Hopewell, NJ, US
Provide Windows desktop support and troubleshooting for end-users in a manufacturing environment.Administer and support Windows Active Directory, including user account management and access control.Set up and maintain computer backup systems using tools such as Veeam or Commvault.Configure and support network setups including switches, routers, and general networking hardware.Coordinate with external vendors to assist with system installations, upgrades, and maintenance activities.Support MS-Office applications, particularly Excel and Word, ensuring smooth software operation.Administer and troubleshoot MS SQL database environments at a basic level.Monitor and maintain system performance, reliability, and security.Document technical procedures and provide end-user training when needed.Provide exposure and basic support for industrial automation software (Rockwell or Siemens HMI systems preferred).Escalate complex issues to senior technical staff or vendors as needed, ensuring timely resolution.
Education
Rutgers University
Bachelor's degree
2015
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