Amandeep Singh

About Amandeep Singh

I am an experienced Operations Manager specializing in the e-commerce industry, with a proven track record of optimizing processes, managing inventory, and driving growth for online businesses. My expertise lies in streamlining operations, implementing SAP-driven solutions, and ensuring seamless coordination between logistics, supply chain, and customer experience.With a passion for efficiency and innovation, I thrive on solving complex challenges and scaling e-commerce platforms to achieve maximum ROI. My focus is on building robust systems that not only meet but exceed customer expectations, contributing to sustainable growth in the ever-evolving digital marketplace.Key Strengths:Operations Management: Ensuring end-to-end operational efficiency in fast-paced environments.Inventory & SAP Integration: Expertise in integrating systems to optimize inventory and workflow.E-commerce Strategy: Aligning business goals with scalable operational strategies.Team Leadership: Guiding cross-functional teams to deliver measurable results.I am passionate about staying ahead in the dynamic e-commerce landscape, continuously learning new tools and techniques to drive success. Let’s connect if you’re looking to collaborate on innovative projects or explore opportunities in operations and e-commerce management.

Experience

1. Operations Manager

   DS Group

   May 2024 — Present · Noida, IN

   Led end-to-end e-commerce and quick commerce growth across Amazon, Flipkart, Zepto, Blinkit, Swiggy Instamart, JioMart.• Built and scaled DS Group’s unified D2C platform on Shopify, integrating 20+ brands into a single commerce engine.• Established a seamless omnichannel ecosystem connecting marketplaces, D2C, loyalty programs, and customer retention initiatives.• Designed data-driven growth playbooks focusing on AOV uplift, conversion optimization, retention, CLV, and funnel efficiency.• Led website CRO initiatives including A/B testing to improve engagement, reduce bounce rates, and increase checkout success.• Orchestrated integrations across OMS, PIM, CMS, payment gateways, and logistics partners for scalable, SLA-driven operations.• Managed end-to-end D2C and marketplace operations including inventory planning, order fulfillment, and warehouse coordination.• Optimized quick commerce operations ensuring high service levels, faster turnarounds, and improved category penetration.• Designed and executed customer retention, subscription, and loyalty programs converting one-time buyers into repeat advocates.• Led vendor and 3PL management including NDR, RTO reduction, cost negotiations, and logistics performance optimization.• Used GA4, Power BI, Tableau, and Looker Studio for actionable insights, performance tracking, and decision-making.• Drove product strategy and catalogue optimization to improve discoverability, merchandising efficiency, and sell-through rates.• Built, mentored, and managed cross-functional teams fostering operational excellence, accountability, and continuous improvement.• Delivered sustained topline growth through process optimization, analytical thinking, stakeholder alignment, and execution excellence.

Education

• Gautam Buddha University

  Integrated B.Tech + MBA, B.Tech in Computer Science Engineering And MBA in Human Resource and Finance

  2010 — 2015