Amandeep Kaur Kang

Business Analyst @Centene Corporation

US

Created and maintained clear, detailed user story acceptance criteria to ensure efficient testing and validation in Agile environments.• Utilized project management tools like MS SharePoint to create project plans, track progress, and manage resources effectively, ensuring timely delivery of project milestones.• Developed and maintained dashboards and reports in Tableau, giving stakeholders real-time visibility into key performance indicators and business metrics.• Performed Gap Analysis of the As-Is and Should-Be processes within the organization to analyze and fill the existing gaps in the business processes.• Utilized project management tools like Jira and Lucid chart to track project progress, manage tasks, and ensure team alignment.• Reduced operational costs by 10% by identifying and streamlining redundant processes in supply chain management.• Developed and maintained comprehensive documentation including use cases, user stories, and requirements traceability matrices (RTM) to ensure alignment between business needs and project deliverables.• Monitored project progress and performance against established KPIs, identifying risks and issues and implementing corrective actions to keep projects on track.• Conducted JAD (Joint Application Development) sessions to gather business requirements from stakeholders and documented them using tools such as Microsoft Visio and Confluence.

University of the Pacific

Master's degree, Business Analytics

Shri Vaishnav Vidyapeeth Vishwavidyalaya, Indore

Bachelor's degree, Economics, Psychology and English Literature