Amanda Zankel

WORK HISTORY

SKILLS

ABOUT AMANDA ZANKEL

I\'m a dynamic Account Manager with over a decade of experience in the travel and hospitality industries, specializing in building strong client relationships and driving business growth. I am passionate about creating value for clients, empowering advisors, and fostering long-term partnerships that drive measurable results. Previously, as a Senior Operations Manager, I excelled in remote leadership, overseeing recruitment, performance optimization, and career development. My focus on improving operations and processes led to enhanced customer satisfaction and operational efficiency, demonstrated by improved CSAT and NPS scores. My experience also spans hotels, where I gained expertise in sales, human resources, and event planning. If you happen to catch me outside of work, I\'m an avid traveler, a fan of Pittsburgh sports, and a lover of live music events!