Amanda Schuss

About Amanda Schuss

Adaptable and solution-driven leader with over 25 years of experience in managing heavy workloads and prioritizing tasks in fast-paced, ever-changing environments. With a proven track record in people management, problem-solving, fiscal accountability, space planning, marketing, and research, I excel in fostering positive workplace cultures that drive productivity and collaboration. My professional journey spans various roles, including Chief of Staff, Compliance and Safety Officer, Business Services Manager, Executive Assistant and independent consultant, demonstrating my versatility and commitment to excellence. My strengths include strong leadership skills, high emotional intelligence (EQ), and exceptional communication abilities. I am professional, approachable, courteous, resourceful, and organized, always maintaining discretion and confidentiality with sensitive information. Key Skills: • Strong Leadership Skills • Self-Starter • High Emotional Intelligence (EQ) • Tenacious • Exceptional Communicator

Experience

1. Director of Operations

   Ertel Construction

   Jun 2019 — Present · Charlotte, NC

   Ertel Construction has contracts across the US with energy and gas companies. The firm installs gas and electrical lines and also serves as an emergency storm repair contractor. The headquarters is in Charlotte, NC with a second location in Charleston, SC. The founder and President is very active in the day to day operations out of Charlotte.My roles as Chief of Staff (I wear many hats):Manage and schedule crews for specific projects and emergency storm responseHire, manage, train, motivate and mentor all office staffCreated safety manual and maintain service on equipment, trucks and buildingImplemented new technology and systems for higher efficiency in payroll, scheduling, bookkeeping and record keeping, including going from paper to digital filesLead the office team, challenging them to strive for more. Created a Rising Star program for office staff starting their careers.Schedule safety site inspections and maintain compliance. As a result, Ertel remains an accident-free firm.Prioritize day-to-day tasks and projects for office staff and the companyLiaise with outside legal, accounting and service firmsInstill a positive firm culture and low employee attrition

Education

• Mid Florida Tech

  Hospitality and Facilities Management

Skills

• Hospitality
• Financial Accounting
• Strategic Planning
• Quickbooks
• Team Leadership
• Sales Management
• Business Planning
• Business Process Improvement
• Sales
• Leadership Development
• Executive Suites
• Project Management
• Nonprofits
• Process Improvement
• Account Management
• Business Development
• Negotiation
• Business Strategy
• Contract Negotiation
• Operating Budgets
• Construction
• Management
• Fundraising
• Event Management
• Small Business
• Community Outreach
• Real Estate
• Key Performance Indicators
• Budgets
• Event Planning
• Forecasting
• Marketing Strategy
• Selling
• Entrepreneurship
• Virtual Office
• Networking
• Property Management
• Outsourcing
• Serviced Office
• Creating Solutions